Privacy policy

Privacy Policy of Zyora

This Privacy Policy outlines how your Personal Data is collected, used, and shared with others when you visit www.Zyora.eu (the "Site") or make a purchase.

**WHAT PERSONAL DATA WE COLLECT**

When you visit the Site, we automatically collect certain data about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we also gather data about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about your interaction with the Site. We refer to this automatically collected data as "Device Data."

We collect Device Data using the following technologies:

- **Cookies** are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit: http://www.allaboutcookies.org.

- **Log files** track actions on the Site and collect data such as your IP address, browser type, internet service provider, pages you visited before and after the Site, and date/time stamps.

- **Web beacons**, **tags**, and **pixels** are electronic files used to record data about your use of the Site.

When you make a purchase or attempt to make a purchase on the Site, we collect certain data from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this data as "Order Information."

When we refer to "Personal Data" in this Privacy Policy, we mean both Device Data and Order Information.

**HOW WE USE YOUR PERSONAL DATA**

We generally use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). We also use this Order Information to:

- Communicate with you
- Screen orders for potential risk or fraud
- Send you information and advertisements about our products or services based on your preferences.

We use collected Device Data (especially your IP address) to screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Data with third parties who help us use your Personal Data as described above. For example, we use Shopify to manage our online store. You can read about how Shopify handles your Personal Data at https://www.shopify.nl/juridisch/privacy. Additionally, we use Google Analytics to understand how our customers use the Site. You can find more information about how Google uses your Personal Data at https://policies.google.com/privacy?hl=nl. You can also opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other valid information request we receive, or to protect our rights in other ways.

 

Article 9 - Indemnification

You agree to indemnify, defend and hold harmless www.Zyora.eu and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

**DO NOT TRACK**

Your browser's "Do Not Track" signal does not change how we collect and use data.

**YOUR RIGHTS**

If you reside in Europe, you have the right to access the Personal Data we hold about you and request that your Personal Data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information provided below.

If you reside in the EU, we note that we process your Personal Data to fulfill contracts we have with you (for example, when you place an order through the website) or for our legitimate business interests as listed above. Please note that your Personal Data may be transferred to countries outside of Europe, including Canada and the United States.

**DATA RETENTION**

When you place an order through the Site, we retain your Order Information until you ask us to delete this data.

**CHANGES**

This Privacy Policy may be updated occasionally, for example, due to changes in how we handle data, operational reasons, or due to legal requirements.

**CONTACT US**

If you want to know more about how we handle privacy, have questions, or wish to file a complaint, you can email us at info@zyora.eu or send a letter to the address below:

Netherlands